When you arrive, you will check in and we will make sure all waivers have been completed and that everyone is dressed properly and meets our height and weight requirements. We will provide all safety equipment – helmet and harnesses.
Guests will participate in a safety briefing and practice course before starting their aerial hike. Participants wear a full-body harness that includes 100% ON BELAY system Quick Trekker System. Which means participants have the thrill of working through the courses with the security of knowing that they are 100% on the safety line from start to finish. Trained aerial guides are stationed throughout the park to provide assistance as needed.
Climbing chaperones can participate for free on a 10:1 ratio. Additional climbing chaperones are entitled to the same group discount rate. Non-climbing chaperones are welcome at no cost.
Yes! We have convenient on site bus parking available at no cost.
The aerial adventure park is open rain or shine. If you decide that you want to change the date, we will do our best to accommodate you. If the park is unable to open or is forced to close prior to your visit, you are given the option to reschedule your outing or to receive a full refund. Please refer to our Weather Policy for more information.
We request a 50% deposit when you book with the balance paid 7 days in advance of your visit. We can be flexible with this policy as we know certain schools and camps have their own policies.
Cancellations made 7 or more days in advance are refundable excluding a convenience fee ($150 for groups of under 25 and $500 for larger groups).
Cancellations made less than 7 days in advance can be rescheduled. Cash refunds are not available.
If you reduce your group size within 7 days of your reservation, you are still responsible for the full payment of the original reservation. We will provide vouchers for guests that can no longer join your group. To receive the vouchers, we do need 24 hours notice.
Participants that are No Show/No Call are not eligible for a refund or for a voucher.
In your email confirmation, you will see a URL that says “Forward this link to all of your guests”. This link is tied to your specific event. That will link your guests’ waivers to your party. Even if your party guest has been here before, we ask that they still click on the link and provide their email address to link their waiver to your party.